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We're here for your questions, suggestions or technical support requests. Our team will get back to you as soon as possible.
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Response Time
Average weekday response
Within 24 hoursFrequently Asked Questions
- Is posting a listing free?
- Yes, basic listing posting is completely free. We plan to offer paid packages for features like highlighting in the future.
- When will my listing go live?
- All listings are reviewed by our team. The review process is usually completed within 24 hours. Approved listings go live immediately.
- How can I verify my account?
- A verification code is sent to your email when you register. Additional document verification is required for Mukellef (corporate) accounts.
- Does Hayvandan take responsibility for purchases?
- Hayvandan is a platform that connects buyers and sellers and is not a party to transactions. We recommend following our platform's safe shopping guidelines.
- How can I edit my listing?
- You can access and edit your listings from My Account → My Listings. You can also resubmit rejected listings from there.
